VIP Team Manager - Arabic speaking

London, England, United Kingdom

Description

Who are you?

We are seeking a passionate, motivated and resourceful Manager to lead the Ultra High Net Worth (UHNW) Lifestyle Team.

The position entails the management of a diverse and dynamic team who work on requests for UHNW individuals proving a luxury concierge service for their lifestyle. You will be responsible for the strategic direction of the team and you will in turn enable them to deliver a continually improving, innovative and best-in-class customer service experience.

You will have high levels of resilience and the ability to manage in a high pressure, complex environment. You will thrive on constantly being innovative and ambitious in your aims.

You will be used to working with or for Middle Eastern UHNW individuals and understanding their needs, requirements and personal preferences.

Who are we?

Ten is the global leader in the highest quality lifestyle and travel concierge services. We are profitable, with revenues of £30+ million and are growing at over 40% pa, led by the UK (our home market), and our 17 strong global office network. Two million wealthy people currently use our services through corporate schemes and our private membership network. We have the model, team, platform, investment and ambitions to become the world’s largest and most trusted service.

We are passionate about providing exceptional service and using our insider know-how, contacts and buying power to help our members get the most from life, wherever they are in the world. With worldwide offices we are growing fast and are seeking a passionate, motivated and resourceful individual to join tour team on a permanent basis.

To see how are we able to go that one step further when delivering exactly what our members ask for, please watch this short video from our CEO Alex Cheatle to find out https://vimeo.com/142122548

Your responsibilities will include:

Full Time position 40 hours per week. Working 5 out of 7 days. Which will include weekends and late shifts.

Requirements

Benefits

The environment is modern, friendly & vibrant and everybody who joins Ten has the opportunity to develop a rewarding career within an organisation, which is widely considered to be one of the best in the business.

To find out more about working at Ten, hear from some of our people and have a sneak peek at our offices, please watch this short video here.

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