Travel Consultant (Swiss German / French) - 2 year / perm contract

Description

The Company

Ten Group are the global leader in quality lifestyle and travel concierge services. Growing at over 35% pa, the business has recently completed a successful AIM IPO, raising over £25 million to invest into the company, with a market capitalisation of £120 million. The business presently generates net revenues of over £35 million, with ambitious growth targets for the coming financial years. Tens of millions of wealthy people can now use Ten Group’s services via corporate schemes and a much smaller private membership network.

Providing services from a 20-strong global office network, Ten have the model, team, platform, investment and ambitions to become the world’s largest and most trusted service. There is little doubt that they will become one of the iconic businesses of the next decade.

To learn more about Ten Group’s culture and mission, a short video summary can be viewed here. For a detailed, investor-focused description (including explanations of Ten’s unique digital product and customer analytics offering) please click here.

The role

As a Travel Consultant you should expect a role that will be based predominately on phone and email. You will be fulfilling leisure travel requests on behalf of high net worth members, including luxury journeys, complex flight itineraries covering several destinations, European beach holiday packages and straightforward hotel bookings worldwide. Your exceptional customer service skills, commercial judgement, skilful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of Ten for travel and other jobs throughout the business.

A specialised knowledge of the Swiss and European travel market is beneficial

We are recruiting for this role in various offices: Cape Town, London, Mexico and Zurich. Please indicate which office you are applying for in your application.

Requirements

We are looking for:

Benefits

Relocation Package

The following will also apply if you are applying from outside South Africa or Mexico City and are looking to relocate to either of those offices…

As well as 1 return flight to your home country per year, successful candidates will receive a comprehensive financial relocation package – it is up to you what you wish to expense but for example this could include a temporary furnished serviced apartment for 1 month, lease break coverage for your apartment in your current location, storage facilities in your current location, a full pack and unpack, support with visa application etc.

If requested, successful candidates will also be assigned a “buddy” who would be responsible for helping the individual settle in their new country and will assist with sourcing accommodation, acting as a tour guide and basic language lessons (if applicable).

Successful candidates are also offered a completion bonus, upon their 2 year contract finishing.

Remuneration and Benefits

The environment is modern, friendly & vibrant and everybody who joins Ten has the opportunity to develop a rewarding career within an organisation, which is widely considered to be one of the best in the business.

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